Customer Service Automation: Benefits, Use Cases and

Customer Service Automation: The Risks & Rewards Surfboard is a customer service software solution that leverages your existing data to optimize scheduling and enhance customer service. Automated customer service relies on technology, which can sometimes act up and cause technical issues, putting a damper on customer service representatives’ ability to have genuine chats with customers. […]

10 WordPress Chatbot Plugins For Improved Customer Service

9 Best WordPress AI Chatbots Free & Paid Which To Choose? With their free plan, you gain access to unlimited bots, 50 responses/month, and automated appointment bookings. As you upgrade to their paid subscriptions, you get up to 5000 responses/month, third-party integrations, and custom domains. Utilize their drag-and-drop tool to customize your bot, install your […]

‘Amazon Rufus’ AI experience comes to the Amazon Shopping app

Slacks new generative AI features include thread summaries and conversational search For HR departments, conversational AI solutions could automate simple tasks like onboarding and employee verification, helping teams to focus on more meaningful activities. Additionally, bots built with conversational AI technology ChatGPT App can be utilized to deliver rapid assistance and guidance to remote, in-house, […]

AI Face Recognition App Machine Learning & Low-code

Why a search engine that scans your face is dangerous : NPR Have you ever noticed how Facebook can tell who that person in the photo with you is and link it to their profile? Good or bad news for some, but with the raising concerns over privacy and rebranding into Meta, this functionality won’t […]

Chatbots in Banking Use Case, Examples, build chatbots for banks

The 13 Best Banking Chatbots Reviewed In 2023 These AI-powered virtual assistants are capable of handling a multitude of tasks that were traditionally performed by human representatives. As the shift towards digital banking continues to gain momentum, the use of chatbots in this sector is expected to rise even further. Ceba is a virtual banking […]